Contact us

  • General enquiries

    Contact information for general enquiries, complaints, interpreter service and office locations.
  • Send an enquiry

    Complete our online enquiry form to request information or provide feedback.
  • Feedback and complaints

    Give us feedback (positive or negative) or make a formal complaint about what we have or haven’t done, or how we’ve treated you.
  • Request a decision

    Find out how to request a decision or seek assistance from us. Access guidance and support for your application.
  • Media enquiries

    Find key information for media enquiries including contact details, interview requests, what we can and cannot comment on, access to information, recent media releases, and additional resources.
  • Request an investigation into alleged abuse or neglect

    Report concerns about abuse or neglect to us. Learn how to request an investigation and access support.
  • Report an NDIS visitable site

    Report your NDIS visitable site to ensure the safety and wellbeing of child NDIS participants receiving short-term accommodation or respite.