Report an adult NDIS visitable site
What is our role?
We visit places in Queensland where adults (people aged 18 years and over) with a disability or impaired decision-making ability live or receive certain services. These places are called ‘visitable sites’.
If you’re a registered NDIS service provider who operates or provides care at a visitable site, you must report site details to us four times a year.
Reporting your visitable site is a legal requirement. This applies to both:
- established sites we’re already visiting
- new sites that have started operating.
Report your site
Submit your report now if you’re already familiar with the process for reporting an NDIS site.
What are NDIS visitable sites?
NDIS visitable sites include places, other than private homes, where adults receive high levels of support and care from a registered NDIS provider, namely:
- high-intensity daily personal activities
- help with daily life tasks in a group or shared-living arrangement
- specialist, positive behaviour support that involves the use of a restrictive practice
- specialist disability accommodation.
If you’re unsure whether your site is visitable by our community visitors, please contact us.
When do you need to report a visitable site?
You must report your visitable site to us four times a year, within 14 calendar days of the end of each quarter:
- March quarter: Report by 14 April
- June quarter: Report by 14 July
- September quarter: Report by 14 October
- December quarter: Report by 14 January
This includes:
- all sites we’re already visiting
- any new sites that began operating during the quarter.
Penalties may apply for late reporting.
How do you report a visitable site?
Reporting your site is quick and easy, taking less than a minute to complete.
You must report each site separately using our online form .
The form will ask for:
- your service provider name, telephone number, and email address.
- the name and physical address of the visitable site (not your central or head office address).
- The services provided at the site.
What if you have questions?
If you’re unsure about the reporting process or whether your site qualifies as a visitable site, please contact us for help.