Corporate publications
We are dedicated to transparency, accountability, and excellence in delivering our services. Our corporate publications provide valuable insights into our strategic priorities, business planning, performance, policies, and contributions to legislative and policy discussions.
Strategic and business plans
Strategic Plan 2024–2029
Our Strategic Plan 2024–2029 outlines our vision for the future and the actions we will take to achieve our goals. This plan is built around four key pillars:
- People-centred service delivery
- Resilient and empowered workforce
- Stronger regional connections
- Innovative ways of working
Read the Strategic Plan 2024–2029
Business Plan 2024–2025
Our Business Plan 2024–2025 identifies the specific initiatives, actions, timeframes, and responsibilities necessary to begin implementing our five-year strategic plan. It provides a detailed roadmap for achieving our priorities.
Read the Business Plan 2024–2025
Annual reports
We publish annual reports to provide a comprehensive overview of our performance for each financial year. These reports are tabled in the Queensland Parliament and reflect our commitment to accountability and continuous improvement.
- Annual Report 2024-25 Snapshot
- Annual Report 2024-25
- Annual Report 2023-24 Snapshot
- Annual Report 2023-24
- Annual Report 2022–23 Snapshot
- Annual Report 2022–23
- Annual Report 2021–22 Snapshot
- Annual Report 2021–22
- Annual Report 2020–21 Snapshot
- Annual Report 2020–21
- Annual Report 2019–20
- Annual Report 2018–19
Annual reports from previous years can be accessed on Queensland Parliament. If you require a paper copy of an annual report, please contact us.
Disclaimer
The materials presented on this site are provided by the Queensland Government for information purposes only. Users should note that the electronic versions of the annual report, including the financial statements, on this site are not recognised as the official or authorised version. The electronic versions are provided solely on the basis that users will take responsibility for verifying their accuracy, completeness and currency. Although considerable resources are used to prepare and maintain the electronic versions, the Queensland Government accepts no liability for any loss or damage that may be incurred by any person acting in reliance on the electronic versions.
The official copy of the annual report, as tabled in the Legislative Assembly of Queensland can be accessed from the Queensland Parliament’s tabled papers website database.
Policies and frameworks
Our policies and frameworks form the foundation for consistent and effective operations across our organisation. They provide clear guidelines and standards to support our staff in understanding their roles and responsibilities, ensuring compliance and efficiency in all aspects of our work.
Read more about our policies and frameworks.
Submissions
In addition to advocating for the individual rights and interests of our clients, we contribute to broader legislative, policy, and service discussions. This includes preparing submissions to state and federal parliamentary committees, royal commissions, and other bodies.
We are committed to transparency and publish non-confidential submissions, reports, and publications that reflect our work and advocacy.
| November 2023 | Raising the age of criminal responsibility (Australian Children’s Commissioners and Guardians open letter) |
| July 2023 | National Disability Insurance Scheme (NDIS) Review (not available online) |
| June 2023 | Australian Human Rights Commission Youth Justice and Child Wellbeing Reform Project |
| May 2023 | NDIS Quality and Safeguarding Framework issues paper |
| April 2023 | Disability Royal Commission—Public hearing 33 on a case study |
| April 2023 | Inquiry into support provided to victims of crime |
| March 2023 | NDIS Review — Submission from Australia’s public advocates and public guardians |
| March 2023 | Review of the Public Interest Disclosure Act 2010 issues paper |
| February 2023 | Strengthening Community Safety Bill 2023 |
| January 2023 | Corrective Services (Emerging Technologies and Security) and Other Legislation Amendment Bill 2022 |
| November 2022 | Disability Royal Commission — Public hearing 30 on guardianship |
| October 2022 | Public Sector Bill 2022 |
| September 2022 | Criminal Procedure Review — Magistrates Courts |
| April 2022 | Discussion paper: Women and girls’ experiences across the criminal justice system as victims-survivors of sexual violence and also as accused persons and offenders |
| February 2022 | Review of Queensland’s Anti-Discrimination Act 1991 discussion paper |
| February 2022 | Inquiry into the opportunities to improve mental health outcomes for Queenslanders (submission 046) |
If you would like a copy of older submissions, please contact us.