What situations can OPG investigate?

Generally we can investigate allegations of neglect, exploitation or abuse (including financial abuse) if an adult is:

  • the vulnerable adult is ‘domiciled’ in Queensland (this means they either live in Queensland or maintain a permanent address in Queensland) and
  • they DO NOT have the capacity to make their own decisions.

We decide to investigate based on information from our initial conversation with you and the referral form you submit. If you need to report abuse, read our reporting process page.

Remember, we don’t have the power to investigate allegations of abuse against people with decision-making capacity. In this scenario other agencies can offer support and advice.