Resources for family, friends and carers
Forms, factsheets and resources on decision-making, guardianship for adults with impaired decision-making ability, investigations, community visitors, child advocates and planning for future decision-making.
Easy English guides
These Easy English resources help you understand who the public guardian is, what they do and how they can help you with decision-making and support.
- How the public guardian can help you - Easy English guide
- Guardians and administrators - How can they help you? - Easy English guide
- The different ways we can help you - Easy English guide
- How we help children and young people - Easy English guide
- Public guardian and Queensland Public Trustee: What is the difference? - Easy English guide
Making decisions with support
Supported decision-making is a way for people to make their own decisions with the right support instead of having someone else make decisions for them.
- ADA Law supported decision-making guide - booklet
- NDIS supported decision-making: Luke’s story - video
- NDIS supported decision-making policy - policy
- The public advocate expanding horizons: Examples of supported decision-making in Queensland - booklet
Capacity
Guardianship and decision-making for adults
Information on guardianship and how we help protect the rights and interests of adults who are unable to make decisions for themselves.
- Protecting the rights and interests of vulnerable adults - video
- The role of a guardian - factsheet
- How the public guardian can help you - brochure
- Understanding capacity - factsheet
- How community visitors advocate for adults - factsheet
- The difference between OPG and the Queensland Public Trustee - factsheet
- OPG and the NDIS - factsheet
Queensland’s guardianship and administration system
Resources explaining when guardians and administrators are appointed, who can be chosen (family, public guardian, Queensland Public Trustee), what decisions they can make and how they work together.
- Understanding Queensland’s guardianship and administration system - video
- Understanding Queensland's guardianship and administration system - brochure
- Understanding capacity - factsheet
How we make decisions
- How we make accommodation decisions - factsheet
- How we make health care decisions - factsheet
- How we make contact decisions - factsheet
- How we make service provision decisions - factsheet
- General principles - factsheet
- Health care principles
- Structured decision-making framework - framework
- OPG and the NDIS - factsheet
- Understanding the role of a statutory health attorney - factsheet
Enduring power of attorney and future planning
- What are the chances? - video
- What's your plan? - Your guide to recording your personal, health and financial choices for the future
- Understanding the role of enduring documents - factsheet
- Enduring power of attorney - factsheet
- Responsibilities of an attorney under an enduring power of attorney - factsheet
- Decisions about your future health care - factsheet
- Guidelines for witnessing enduring documents - factsheet
- Sad News, Sorry Business: Guidelines for caring for Aboriginal and Torres Strait Islander peoples through death and dying - brochure
For foster and kinship carers
Find information for children who are living in foster or kinship care.
- Helping children and young people in care - video
- Working alongside you to support children and young people - brochure
- How a child community visitor can help - factsheet
- Child advocates - information for carers - factsheet
- Supporting a child/young person to access their personal information from Child Safety - factsheet
- The role of the community visitors in authorised mental health services - factsheet
- Protecting the rights of children and young people in visitable sites - factsheet
Report a concern about an adult
If you believe an adult is being harmed or their rights are not being respected, you can report your concerns.
Report your concern about an adult with impaired decision-making ability by completing our Investigation request form .
Investigations
- Investigations process - video
- Protecting children, young people and adults experiencing vulnerability - brochure
- How OPG investigates abuse, neglect or exploitation of an adult - factsheet
- Investigations in residential aged care - factsheet
- Working with financial institutions to prevent financial abuse to vulnerable Queenslanders - brochure
Translated factsheets
We provide translated factsheets about the public guardians’ services. Our factsheets are available in 18 languages.