Policies and frameworks
Our policies
- Complaints
- Consent to mental health treatment and care by the public guardian
- Key functions of a community visitor
- Language services (PDF, 136.7 KB)
- Managing unreasonable conduct (PDF, 308.9 KB)
- Mandatory reporting of significant harm to a child or young person (PDF, 439.3 KB)
- Monitoring and advocating for the rights and interests of persons staying in authorised mental health services (PDF, 450.0 KB)
- Obligations to recognise and respond to a client experiencing domestic and family violence (PDF, 210.4 KB)
- Public interest disclosure
- Restrictive practices (PDF, 458.9 KB)
- Restrictive practices in aged care policy statement (PDF, 334.8 KB)
- Responding to public interest disclosures - substantial and specific danger to the health and safety of a person with disability (section 12(1)(a)) (PDF, 299.5 KB)
- Policy statement: Requests to act as a litigation guardian (PDF, 576.5 KB)
Legislative frameworks
- Human Rights Act (2019)
- Guardianship and Administration Act 2000
- Public Guardian Act 2014
- Child Protection Act 1999
Our decision-making frameworks
- Structured decision making framework (PDF, 655.8 KB)
- Human Rights Act 2019 decision making framework (PDF, 1.1 MB)
- Health care decision making framework (PDF, 1.7 MB)
- Withholding and withdrawal of life sustaining measures framework (PDF, 1.6 MB)
- Restrictive practices decision making framework (PDF, 908.7 KB)