Resources for community organisations and advocacy groups
Easy English guides
To make our services accessible, we provide Easy English guides that explain who we are, what we do and how we can help. These are especially useful when supporting clients with disability or those who prefer simple, clear language.
- How the public guardian can help you - Easy English guide
- Guardians and administrators - How can they help you? - Easy English guide
- The different ways we can help you - Easy English guide
- How we help children and young people - Easy English guide
- Public guardian and Queensland Public Trustee – What’s the difference? - Easy English guide
Working with adults
Community organisations often play an important role in supporting adults with impaired decision-making ability. These resources explain guardianship, decision-making and how we advocate for vulnerable Queenslanders.
- Protecting the rights and interests of vulnerable adults - video
- OPG services for adults - brochure
- The role of a guardian - factsheet
- The difference between OPG and the Queensland Public Trustee - factsheet
- Understanding Queensland’s guardianship and administration system - video
- Understanding Queensland's guardianship and administration system - brochure
- How community visitors advocate for adults - factsheet
- Understanding capacity - factsheet
Working with children and young people
Advocacy groups help children and young people have a voice in care and legal processes. Our resources explain the rights of young people, how we advocate for them and the support provided by community visitors.
- Helping children and young people in care - video
- Protecting the rights of children in visitable sites - factsheet
- How a community visitor can help - factsheet
- Child advocate support in legal matters - factsheet
- Child advocate support in legal matters - video
- Supporting access to personal information from Child Safety - factsheet
- The role of the community visitors in authorised mental health services - factsheet
Making decisions with support
Supported decision-making is a way for people to make decisions with support instead of having someone else make decisions for them.
- ADA Law supported decision-making guide - booklet
- NDIS supported decision-making: Luke’s story - video
- NDIS supported decision-making policy - policy
- The Public Advocate expanding horizons: Examples of supported decision-making in Queensland - booklet
Planning for the future
Advocacy groups often support people to plan for their future decision-making. These resources provide practical guidance on attorneys, enduring documents and healthcare planning.
- What are the chances? - video
- What's your plan? - brochure
- Understanding the role of enduring documents - factsheet
- Enduring power of attorney - factsheet
- Responsibilities of an attorney under an enduring power of attorney - factsheet
- Understanding the role of a statutory health attorney - factsheet
- Decisions about your future health care - factsheet
- Guidelines for witnessing enduring documents - factsheet
- Sad News, Sorry Business: Caring for First Nations peoples through death and dying - booklet
Report a concern about an adult
Community and advocacy organisations play an important role in raising concerns about abuse, neglect or exploitation. If you believe an adult is being harmed or their rights are not being respected, report your concern about an adult with impaired decision-making ability by completing our Investigation request form
Investigations
- Investigations process - video
- Protecting children, young people and adults experiencing vulnerability - brochure
- Our investigations process - factsheet
- Investigations in residential aged care - factsheet
- Working with financial institutions to prevent financial abuse to vulnerable Queenslanders - factsheet
Translated factsheets
We provide translated factsheets about our services for children and young people in care including how we can help. Our factsheets are available in 18 languages.