Resources for professionals, healthcare workers and clinicians

Easy Read

These guides explain our role in simple language.

• How the public guardian can help you (PDF, 520.3 KB) - Easy Read
• Guardians and administrators - How can they help you? (PDF, 2.8 MB) - Easy Read
• The different ways we can help you (PDF, 3.1 MB) - Easy Read
• How we help children and young people (PDF, 1.8 MB) - Easy Read
• Public Guardian and Queensland Public Trustee – What’s the difference? (PDF, 2.1 MB) - Easy Read

Children and young people

How we support children and young people living in care.

• Helping children and young people in care - video
• Protecting the rights of children in visitable sites (PDF, 526.3 KB) - factsheets
• How a community visitor can help (PDF, 308.3 KB) - factsheet
• Child advocates - support in court child protection proceedings (PDF, 283.1 KB) - factsheet
• Supporting access to personal information from Child Safety (PDF, 744.1 KB) - factsheet
• The role of the community visitors in authorised mental health services (PDF, 554.5 KB) - factsheet

Making decisions with support

Supported decision-making is a way for people to make their own decisions with the right support instead of having someone else make decisions for them.

• NDIS supported decision-making: Luke’s story - video
• NDIS supported decision-making policy
• ADA Law & Queensland advocacy for inclusion - supported decision-making guide —A practical guide to help people make their own decisions about health, services, and legal matters.
• The Public Advocate expanding horizons: Examples of supported decision-making in Queensland. Queensland case study examples showing how SDM can work in real life.

Capacity

• Understanding capacity (PDF, 708.8 KB) - factsheet
• Capacity assessment guidelines

Guardianship and decision-making for adults

Information on guardianship and how we help protect the rights and interests of adults who are unable to make decisions for themselves.

• Protecting the rights and interests of vulnerable adults - video
• The role of an OPG guardian (PDF, 413.6 KB) - factsheet
• OPG services for adults (PDF, 1.6 MB) - factsheet
• How community visitors advocate for adults (PDF, 417.4 KB) - factsheet
• The difference between OPG and the Queensland Public Trustee   (PDF, 233.1 KB) - factsheet
• Understanding Queensland’s guardianship and administration system - video
• Understanding Queensland's guardianship and administration system (PDF, 1.2 MB) - brochure
• Understanding capacity (PDF, 708.8 KB) - factsheet
• Appointment of a guardian in child protection proceedings (PDF, 470.5 KB) - factsheet
• Guardianship decision-making in child protection proceedings (PDF, 440.9 KB) - factsheet
• The Public Guardian's role as decision maker when appointed for legal matters (PDF, 403.8 KB) - factsheet

How we make decisions

• How we make accommodation decisions (PDF, 755.1 KB) - factsheet
• How we make healthcare decisions (PDF, 782.1 KB) - factsheet
• How we make service provision decisions (PDF, 786.5 KB) - factsheet
• How we make contact decisions (PDF, 805.2 KB) - factsheet
• The general principles (PDF, 749.0 KB) - factsheet
• The health care principles (PDF, 749.0 KB) - factsheet
• Structured decision-making framework (PDF, 766.8 KB) - factsheet
• OPG and the NDIS (PDF, 390.1 KB) - factsheet

Enduring power of attorney and future planning

Resources for attorneys and professionals helping people plan ahead.

• What are the chances? - video
• What's your plan? future planning guide (PDF, 4.1 MB) - brochure
• Understanding the role of enduring documents (PDF, 701.1 KB) - factsheet
• Enduring power of attorney (PDF, 396.5 KB) - factsheet
• Responsibilities of an attorney under an enduring power of attorney (PDF, 746.3 KB) - factsheet
• Understanding the role of a statutory health attorney   (PDF, 408.4 KB) - factsheet
• Decisions about your future health care (PDF, 699.6 KB) - factsheet
• Guidelines for witnessing enduring documents (PDF, 704.9 KB) - factsheet
• Sad News, Sorry Business: Caring for First Nations peoples through death and dying - brochure Queensland Health

Report a concern about an adult

If you believe an adult is being harmed or their rights are not being respected. Report your concern about an adult with impaired decision-making ability by completing our Investigation request form (PDF, 560.9 KB).

Investigations

• How we investigate abuse, neglect or exploitation of adults - video
• Protecting children, young people and adults experiencing vulnerability (PDF, 1.6 MB) - brochure
• Our investigations process (PDF, 931.9 KB) - factsheet
• Investigations in residential aged care (PDF, 690.5 KB) - factsheet
• Working with financial institutions to prevent financial abuse to vulnerable Queenslanders (PDF, 1.2 MB) - brochure
• Submit an Investigation request for adult with impaired decision making capacity (PDF, 560.9 KB) - form

Translated factsheets

We provide translated factsheets about our services for children and young people in care including how we can help. Our factsheets are available in 18 languages.